Zotabet Casino Terms & Conditions

1. About these Terms

These Terms & Conditions form an agreement between you and Zotabet Casino in relation to your use of the website, account services, gambling products, promotions and related features. By accessing the website, registering an account or using any service, you confirm that you have read, understood and accepted these Terms. If you do not agree with them, you must not use the website or its services.

These Terms should be read together with any additional rules, notices, game instructions, promotional terms, privacy information and responsible gambling information published on the website. Those materials may apply to particular products or activities and form part of the terms that govern your use of the relevant service. If a specific promotion or product rule conflicts with these general Terms, the specific rule will apply to that promotion or product to the extent of the inconsistency.

Zotabet Casino may update these Terms from time to time to reflect changes to the website, services, legal requirements, security practices or business operations. Updated terms will be made available on the website. You should review this page regularly. Continuing to use the website after an update has been published will generally indicate acceptance of the revised Terms. If you do not accept a change, you must stop using the affected services.

Your responsibility to check availability

You are responsible for confirming that online gambling is permitted in the place where you are located. Access to the website or the display of a product does not guarantee that a service is available or lawful in every location. Zotabet Casino may restrict access to particular services, games, payment methods or promotions where required by law, regulation, risk controls or operational considerations.

2. Eligibility and account requirements

You must meet the applicable legal age requirement before opening or using an account. You must also be legally permitted to access online gambling services in your location. You may not use the website if gambling is prohibited for you, if you are subject to a gambling restriction that prevents access, or if Zotabet Casino has previously closed your account for compliance, security or responsible gambling reasons.

When registering, you must provide information that is accurate, complete and current. This may include your name, date of birth, residential information, identity details and other information reasonably required for account administration, security or legal compliance. You must update your information if it changes. Providing false, misleading, incomplete or outdated information may result in account restrictions, suspension or closure.

Your account is personal to you. You must keep your login details confidential and take reasonable steps to prevent another person from accessing your account. You must notify Zotabet Casino promptly through the available website support channels if you believe that your account, password, device or payment information has been compromised. You are responsible for activity carried out through your account unless you have reported unauthorised access and the circumstances indicate that you were not responsible.

• You may open and use only one account unless Zotabet Casino has expressly approved another arrangement.
• You must not open an account for another person or allow another person to use your account.
• You must not transfer, sell, lend or otherwise provide access to your account.
• You must not use the website on behalf of another person or for an undisclosed business purpose.
• You must not use a payment method that belongs to another person without proper authorisation and any required verification.
• You must cooperate with reasonable identity, age, payment and security checks.

Zotabet Casino may request documents or other information to verify your identity, age, location, source of funds or ownership of a payment method. Verification may be required before deposits, withdrawals, promotions or continued access can be completed. Information will be handled in accordance with the website's privacy information and applicable requirements.

Account security

You should use a strong, unique password and avoid saving your login details on shared or public devices. You must log out after using the website, particularly when accessing your account from a device that other people may use. Zotabet Casino may ask you to complete additional security steps where unusual activity, an unfamiliar device or a potential compromise is detected.

3. Deposits, withdrawals and gambling transactions

You may use only the deposit and withdrawal methods made available through your account. Before making a transaction, you should review the payment information, any applicable conditions and the amount you intend to transfer. You are responsible for ensuring that your payment details are correct and that you have authority to use the selected payment method.

Deposits must be made for the purpose of using the available services and must not be used to test, disguise or facilitate unlawful activity. Zotabet Casino may decline, reverse, delay or limit a transaction where it cannot be processed, where information is incomplete, where a payment appears unauthorised, or where additional checks are required. A transaction may also be affected by your bank, card provider, payment service provider, network or other third party.

You remain responsible for any fees, charges, exchange costs or other amounts applied by your bank or payment provider. Information shown on the website may not include charges imposed outside the control of Zotabet Casino. You should check the terms of your own financial provider before making a transaction and should retain records of your deposits and withdrawals.

Withdrawals may be subject to identity verification, payment checks, anti-fraud controls, applicable product rules and any relevant promotional conditions. Zotabet Casino may return funds to an appropriate verified payment method or request further information before processing a withdrawal. Processing times can vary according to the method used, required checks and third-party providers. No specific processing time is promised unless expressly stated in applicable information on the website.

You must not attempt to abuse a payment system, exploit a technical error, manipulate transaction processing or use the website for money laundering, fraud or any other unlawful purpose. If a transaction is made in error, appears suspicious or is connected with prohibited activity, Zotabet Casino may investigate and take appropriate action, including restricting the account, cancelling affected activity or withholding action while checks are completed, subject to applicable law.

Errors and disputed transactions

If you notice an error in your balance, a game result, a transaction or an account record, you must stop using the affected feature and report the issue through the available website support channels. Zotabet Casino may correct an obvious error and may review related activity. You must not knowingly take advantage of a technical or administrative error.

4. Games, promotions and responsible gambling

Games and gambling products are provided for entertainment. Outcomes may depend on chance, random processes or the rules of the particular product. You should not treat gambling as a way to earn income, recover losses or solve financial difficulties. You are responsible for setting limits that are suitable for your circumstances and for stopping when gambling is no longer enjoyable or affordable.

Promotions, bonuses and other offers are available only where expressly displayed and may be subject to separate conditions. Those conditions may include eligibility requirements, account restrictions, participation steps, time limits, wagering or play requirements, excluded products, maximum values, withdrawal conditions and other limitations. You should read the full conditions before participating. If you do not understand an offer, do not use it until you have obtained clarification through the available support channels.

Zotabet Casino may withdraw, change, suspend or cancel a promotion where permitted, including where an offer has been issued in error, has been misused, is no longer available, or cannot reasonably continue. A person must not create multiple accounts, coordinate accounts, use automated methods or otherwise manipulate an offer. Any action taken in relation to a promotion will be based on the applicable promotional conditions and relevant law.

Responsible gambling tools and support

Responsible gambling information and account controls may be available through the website. Depending on the service, these may include deposit limits, loss or spending controls, session reminders, time-out options, account closure requests and self-exclusion processes. Controls may have conditions or implementation periods, so you should not continue gambling while waiting for a requested restriction to take effect.

• Only gamble with money you can afford to lose.
• Set a budget and decide how long you will play before you begin.
• Do not chase losses or increase spending to recover money.
• Avoid gambling when affected by alcohol, stress, anger or other circumstances that may affect your decisions.
• Take regular breaks and review your gambling activity.
• Seek independent support if gambling is causing concern for you or someone close to you.

If you believe gambling is becoming difficult to control, stop using the account and use the responsible gambling options available on the website. You may also wish to contact an appropriate independent support service in your state or territory. Zotabet Casino cannot provide financial, medical or legal advice, but it can provide information about the responsible gambling features offered through the website.

You should not gamble while under the legal age or allow a person under the legal age to access your account or device for gambling. If you share a device with other people, use appropriate security settings and log out after each session.

5. Website use, suspension and legal information

You must use the website lawfully, honestly and in a way that does not interfere with other users or the operation and security of the service. You must not introduce malicious code, use scraping or automated tools without permission, bypass technical controls, attempt to gain unauthorised access, reverse engineer protected systems, copy material for commercial use, or use the website to transmit unlawful, threatening, deceptive or harmful content.

Website content is provided for general information and may change without notice. While reasonable care may be taken, information can contain errors, omissions or temporary inaccuracies. Game rules, account displays, results and transaction records should be checked carefully. If you notice an apparent error, you must not attempt to benefit from it and should report it through the available website support channels.

Zotabet Casino may suspend, restrict or close an account where it considers this reasonably necessary, including for suspected fraud, security concerns, breach of these Terms, duplicate accounts, failed verification, responsible gambling concerns, payment issues, legal requirements or protection of the website and its users. Where appropriate, you may be informed of the reason, but information may be limited where disclosure could interfere with security, compliance or an investigation.

If an account is closed, you must stop using the website and must not create another account unless authorised. Any treatment of remaining funds, unsettled transactions, promotions or disputed activity will depend on the circumstances, applicable rules and law. Rights and obligations that are intended to continue after closure, including those relating to security, payment disputes, intellectual property and liability, will continue to apply.

The website may contain links or references to third-party services. These services are not controlled by Zotabet Casino, and their availability, content, privacy practices and terms are the responsibility of the relevant third party. You should review those terms before using an external service. Zotabet Casino is not responsible for losses caused by events outside its reasonable control, including failures of communications networks, payment providers, devices, software, power systems or other external services, subject to any rights that cannot legally be excluded.

Australian consumer rights and complaints

Nothing in these Terms is intended to exclude, restrict or modify any consumer guarantee, statutory right or remedy that cannot lawfully be excluded, restricted or modified under Australian law. Subject to those rights, your use of the website is at your own risk, and any available remedy will be determined by the circumstances and applicable law.

If you have a question, complaint or request, use the support or contact channels displayed on the Zotabet Casino website. You should provide enough information for the matter to be reviewed, such as the relevant account activity, date, transaction or game where appropriate. Complaints may be assessed under the website's applicable complaint-handling process, and further information may be requested before a response can be provided.

These Terms are governed by the laws that apply to the relevant service and your use of it. If any part of these Terms is found to be invalid or unenforceable, the remaining parts will continue to operate to the extent permitted by law. The headings are included for convenience and do not affect the meaning of the individual provisions.