Betting Rules

1. General betting conditions

These rules apply to bets placed through the Zotabet Casino website or any other approved channel made available on the platform. Additional rules may apply to a particular sport, event, game, competition, market or promotion. Where specific market rules are displayed, those rules form part of the terms for that bet and may take priority over these general rules.

You must have an active account and be legally permitted to use online gambling services in your location. You are responsible for checking that online betting is lawful for you before using the platform. You must provide accurate and current information, protect your account credentials and use the account only for your own personal betting activity. An account must not be used on behalf of another person.

Zotabet Casino may refuse, restrict, suspend or cancel a bet or account where this is permitted under the applicable Terms and Conditions. This may include circumstances involving suspected fraud, identity concerns, technical problems, unauthorised activity, duplicate accounts, an obvious error or a breach of these rules. Any action taken will be handled in accordance with the applicable terms and legal obligations.

• Read the relevant market information before confirming a bet.
• Check the selection, stake, odds, potential return and any other details shown on the confirmation screen.
• Do not place a bet if you are unsure about the market, selection or applicable rules.
• Keep your account details secure and notify the operator through the available support channel if you suspect unauthorised access.
• Keep records of bets, transactions and account communications where you consider them important.

2. Placing and confirming bets

A bet is normally submitted by selecting the relevant market and selection, entering a stake and confirming the transaction through the platform. A bet is not necessarily accepted merely because it has been entered, displayed in a bet slip or submitted for processing. Acceptance occurs only when the platform confirms that the bet has been accepted.

Before confirming a bet, carefully review all information displayed. This may include the event or game, market, selection, odds, stake, potential return, bet type, applicable restrictions and any closing or start time. If the information is not clear, do not proceed until you understand it. Once accepted, a bet will generally be binding unless it is cancelled, voided, adjusted or otherwise dealt with under these rules or the specific rules for the market.

The available bet types, minimum or maximum stakes, odds formats, combination options and settlement methods may differ between products. Any limits or restrictions that apply to your account or a particular market will be shown where appropriate or described in the applicable terms. The operator does not need to offer every market, selection or bet type at all times.

A displayed price or market description may be changed before a bet is accepted. If an obvious pricing, display or description error occurs, the bet may be reviewed and handled in line with the specific market rules and the Terms and Conditions. Where a bet is accepted at an incorrect price because of an obvious error, the outcome may be corrected or the bet may be voided where permitted.

You should check your account history or bet receipt after placing a bet. If a bet does not appear to have been accepted, do not assume that it was placed. You should also avoid repeatedly submitting the same bet while a transaction is processing, as this may result in more than one accepted bet.

Bet confirmation and account records

The records held by the platform will generally be used to determine whether a bet was submitted and accepted, subject to applicable law and any investigation into a technical or account issue. A confirmation message, bet reference or entry in your account history may be used to identify a bet. If you believe a record is incorrect, raise the matter through the available support process and provide the relevant bet reference and information.

3. Results, settlement and cancelled bets

Bets are settled using the official result or source identified in the relevant market rules. The result may be based on the official competition authority, event organiser, governing body, data provider or other source specified for that market. Results are not normally determined by unofficial reports, commentary, social media posts or a participant’s personal view of what occurred.

The time and method used to determine a result may vary. For example, a market may be settled at the end of normal play, after extra time, after a specified number of rounds, at a scheduled result point or using another event-specific condition. Read the market rules carefully, particularly where a result can change after an initial announcement.

If an official result is corrected or materially changed, a settlement may be reviewed and adjusted where the applicable rules allow this. A result may also be delayed while official information is confirmed. Settlement decisions are made according to the published rules for the product and market rather than based solely on the first result displayed.

A bet may be declared void or cancelled if an event is abandoned, postponed, not completed, is materially changed, or does not meet the conditions stated in the market rules. The treatment of related selections in a multiple or combination bet may depend on the relevant product rules. Some selections may be removed while the remaining selections continue, while other circumstances may result in the whole bet being void.

Where an event is rescheduled, the market rules will determine whether existing bets remain valid or are cancelled. A change to the venue, participants, format, distance, scheduled time or other material feature may affect settlement. The applicable rules may also specify how bets are treated when a participant withdraws, does not start, is disqualified or is replaced.

Dead heats, ties and equal outcomes

Some markets may produce a tie, dead heat or other shared outcome. If this occurs, settlement may be calculated under the dead-heat, tie or split-result provisions for that market. The calculation can differ between products, so you should review the specific rules before placing a bet. A selection that is declared a non-runner or otherwise excluded may be treated differently from a selection that participates but shares the result.

Technical issues and interruptions

Online services can be affected by maintenance, connectivity issues, software faults, delays or other technical events. If a technical issue affects the display, acceptance, recording or settlement of a bet, the operator may investigate the relevant records and take action in accordance with the Terms and Conditions. You should not continue betting if the platform is displaying conflicting information or behaving unexpectedly.

4. Fair play, compliance and responsible betting

Zotabet Casino expects all users to act honestly and fairly. You must not manipulate a market, interfere with the platform, use automated tools without permission, exploit a technical fault, conceal your identity, use another person’s payment method without authority or engage in any conduct that may compromise the integrity of betting. Suspicious activity may be reviewed and may be reported or managed as required by applicable law.

You must comply with applicable Australian laws and any location-based restrictions that apply to your use of the platform. The operator may carry out identity, age, payment, source-of-funds or other verification checks where required or considered necessary. Account access, withdrawals or betting activity may be restricted while a check is being completed.

Betting involves risk and should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you start and do not bet with money needed for everyday expenses. Never chase losses, borrow money to bet or continue playing when you feel distressed, pressured or unable to stop.

• Set personal spending and time limits before betting.
• Take regular breaks and keep track of your activity.
• Avoid betting when affected by alcohol, medication, stress or strong emotions.
• Use the available responsible gambling tools if you want to limit, pause or stop your activity.
• Seek independent support if betting is affecting your finances, relationships, work or wellbeing.

If you have a question about a bet, result or rule, review the relevant market information and your account history first. If the matter remains unresolved, use the available customer support or complaints process. Provide clear details, including the date, product, market and bet reference where available. Complaints will be considered under the applicable procedures and legal requirements.

These Betting Rules may be updated from time to time to reflect changes to products, platform features, legal requirements or operational practices. The version published on the website at the relevant time will generally apply, unless a different approach is required by law. You should review the rules regularly and before placing a new bet.