Cookies Policy

1. What cookies are

Cookies are small text files or similar data files that a website may store on your computer, mobile phone, tablet or another internet-connected device. When you return to the website, the cookie can help the site recognise your browser or device and remember certain information. Cookies do not usually contain information that directly identifies you by name, but they may be linked with account, device, browser or usage information.

We may also use related technologies, including pixels, tags, software development kits, local storage and similar tools. For simplicity, this policy refers to cookies and these related technologies together as cookies. Some cookies are placed by Zotabet Casino, while others may be placed by service providers or other third parties that support website functions, security, analytics or communications.

Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain for a set period or until they are deleted. The time a cookie remains on your device can vary according to its purpose, your browser settings and the configuration of the service that placed it.

2. How we use cookies

Cookies help us provide a reliable and secure online experience. They may be used when you browse our pages, create or access an account, use gambling features, review account information or interact with customer support and other website functions. The particular cookies used may change as our website, security requirements and services develop.

Essential and security cookies

Some cookies are necessary for the website to work properly. They can support account access, page navigation, session management, fraud prevention, security controls, responsible access measures and the delivery of requested services. Without these cookies, certain parts of the website may not function correctly or may be unavailable. These cookies are generally used because they are needed to provide a service you have requested or to maintain the security and operation of the website.

Preference and functionality cookies

Preference cookies may remember choices you make, such as language, region, display settings or other selections. Functionality cookies can help us provide features that make the website easier to use. If you delete or reject these cookies, you may need to repeat some choices, and some features may not operate as expected.

Performance and analytics cookies

Analytics and performance cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, time spent on a page, browser type, device type, general location and technical errors. We use this information in an aggregated or otherwise controlled form to monitor performance, identify problems, improve content and make the website more useful. These cookies are not intended to record the outcome of your gambling activity for advertising purposes.

Marketing and advertising cookies

Where used and permitted, marketing cookies may help measure the effectiveness of communications or present information that is more relevant to your interests. They may record interactions with our website or communications and may be set by us or by approved third-party service providers. We do not use cookies to encourage unsafe gambling. Marketing activity remains subject to applicable requirements and to any preferences, exclusions or restrictions associated with your account.

3. Third-party cookies and service providers

Some website functions may be supported by third parties. These providers may use cookies or similar technologies to deliver services such as security, payment support, website hosting, analytics, customer service, communications, identity checks or technical performance monitoring. Their use of information may be governed by their own privacy and cookie policies.

We take reasonable steps to use service providers that are appropriate for the function they perform and to require information to be handled for authorised purposes. However, we do not control every cookie or technology used by an independent third party. You should review the relevant third party's information if you want to understand its practices, retention arrangements or available controls.

Third-party services may process information in Australia or in another country. Where personal information is handled by a provider, it may be subject to the laws and safeguards that apply to that provider and location. Further information about the handling of personal information, including possible overseas disclosures, is available in our Privacy Policy.

• Cookies needed to protect accounts, transactions and the website from misuse.
• Cookies supporting website features, account sessions and requested services.
• Cookies helping us measure performance and improve website content.
• Cookies used by authorised providers to deliver technical, communication or analytical services.
• Cookies that support marketing measurement or relevant communications where permitted and where your choices allow.

4. Your cookie choices

When available, our cookie preference tool allows you to review or change the categories of non-essential cookies used on the website. You can usually withdraw or change consent in the same way that you gave it. If you have an account, certain account or service settings may also provide relevant communication or marketing controls. Changing a preference may not affect cookies that are strictly necessary for the website to operate.

You can also manage cookies through your browser or device settings. Most browsers allow you to view stored cookies, block some or all cookies, delete cookies when you close the browser or receive a warning before a cookie is stored. Device settings may provide similar controls for apps and mobile browsing. The steps differ between browsers and devices, so you may need to consult the relevant provider's help information.

Blocking all cookies may affect your ability to log in, maintain a secure session, use account features, complete required checks or access parts of the website. Deleting cookies may also remove saved preferences and require you to make those selections again. Browser-based controls may apply only to that browser or device and may not automatically apply elsewhere.

Managing advertising choices

You may be able to manage some advertising or analytics preferences through tools provided by your browser, device, network provider or the relevant third party. Opting out of targeted advertising does not necessarily mean that you will see no advertising. It may mean that communications or advertising are less tailored to your interests. You may still receive service messages or other communications that are necessary to operate your account or provide requested services.

5. Information collected through cookies

Depending on the cookie and how you use the website, information collected may include your IP address, browser and device details, operating system, approximate location, pages visited, dates and times of visits, referral information, interactions with website features, general preference information and technical event data. Cookie information may be combined with information you provide directly, such as account or support information, where this is necessary for an authorised purpose.

We use this information to operate and secure the website, remember settings, investigate technical issues, prevent fraud and misuse, understand website performance and improve our services. We may also use it to meet legal, regulatory, risk management or responsible gambling obligations where applicable. We aim to collect and use information that is reasonably necessary for these purposes.

Cookie information may be retained for different periods depending on its purpose. Security, account and transaction-related records may need to be kept for longer than temporary analytics or preference data. Retention may also be affected by legal obligations, dispute handling, security investigations or the need to establish, exercise or defend legal claims. Our Privacy Policy provides further information about retention and personal information handling.

Cookies are not a substitute for account security. You should keep your login details confidential, use a secure device and log out when using a shared computer. If you believe your account or device has been accessed without authorisation, use the available account security options and contact the appropriate support channel through the website.

6. Changes to this Cookies Policy

We may update this Cookies Policy when our website, technologies, services, legal requirements or privacy practices change. The revised version will be published on this page with an updated effective date where appropriate. Changes may affect the categories of cookies used or the way preference controls operate. We encourage you to review this page periodically so that you understand the current approach.

If a change requires a new choice or consent under applicable requirements, we will provide an appropriate notice or preference mechanism. Continuing to use the website after an update may be subject to the revised policy, except where your consent or another legal basis is required. For questions about this policy or the use of cookies, please use the contact or support options made available on the Zotabet Casino website.